Support

Reach us by email, phone or WhatsApp; we reply within 24 hours on business days.

Contact

• Email: destek@dietwap.com
• Phone: +90 532 413 45 33
• WhatsApp: +90 532 283 71 44
• Address: Kartaltepe Mah. Cicozyolu Cad. No:74 K:2 D:2, 34040 Bayrampaşa / İstanbul, Türkiye
• Personal data requests: kvkk@dietwap.com

FAQ

• How do I delete my account? In the app under More → Delete My Account, or at dietwap.com/account/delete.
• I forgot my password. Use "Forgot password" on the sign-in screen to receive a reset link by email.
• My purchase is missing. Close and reopen the app; purchases are credited automatically. If it persists, email us with your receipt.
• How do I get a refund? Store purchases: contact Apple or Google. Website purchases: contact us (Refund Policy).
• How do I connect to my dietitian? Once your dietitian adds you as a client, sign in with the same email.