This agreement governs digital services purchased by card on dietwap.com, under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation. Purchases in the mobile apps are made through Apple or Google under the store's terms.
Seller: Gülten Ensari – Prozen Dış Ticaret (sole proprietorship) · Kartaltepe Mah. Cicozyolu Cad. No:74 K:2 D:2, 34040 Bayrampaşa / İstanbul, Türkiye · +90 532 413 45 33 · destek@dietwap.com · Tax office: Tuna, Tax no: 7250122430. Buyer: the person entering their details on the payment page.
The package name, content, validity period and total price including taxes are shown on the payment page and emailed as an order summary. The package is credited to the buyer's account immediately after payment.
Under Article 15(1)(ğ) of the Distance Contracts Regulation, there is no right of withdrawal for services performed instantly in electronic form or intangible goods delivered instantly. The buyer consents to immediate performance before paying and acknowledges the loss of the withdrawal right. Technical failures and duplicate charges are handled under the Refund Policy.
Requests and complaints: destek@dietwap.com. Consumer arbitration committees and consumer courts in Türkiye are competent; mandatory consumer laws of the buyer's country remain unaffected. Last updated: 1 November 2026.